Benefits of Using Live Help Software

In today’s competitive world where everything is available at a touch-tone and business organization itself by terminology and nature is combative, the crusade to offer the best customer services never ends. Nowadays, a large majority of companies struggle hard to individualize themselves from others in many ways, such as: offering discount, better quality or better service systems. The best and the most efficient way is to focus your attention on Live Help Software option, which is financially sound and effective. Implementing and using Live Chat Software can be a crucial option to gain competitive benefits. The utmost aim of live chat software system is to adequate help retain your customers and rapidly improve your sales.

The very first thing that a Live Chat Software does is to ensure and empower your customers’ loyalty. In the case your customers know they can log onto your business website and have their queries answered by a real trained person, they are more likely to continue doing business with you now and into the future. As every business owner knows, the customer retention is as vital as mining for new potential customers. Having permanently an experienced person available to tend to your customers can radically evolve the whole landscape of your online business.

Live Help Software became mandatory for any online retail, as the livechat system implementation minimizes the expenditure on the total cost of ownership, bringing various benefits to both, the buyer and the end receiver. Live Chat Software is precise, spontaneous and user-friendly, fulfilling an easy comprehension level for both, the operator and the visitor.

Besides endowing with a large number of advantages, using Live Help Software is of impressive help as it possesses some outstanding and efficient tools such as the Real-time communication and livechats.

Live Chat - Get Live Help Software for free!

Customer Satisfaction is the main core of all businesses. A business focused on satisfying customers prioritizes customer service. Having an excellent customer service tool to back you up requires your business to shell out quite an investment. Good thing there’s Live Help Software; and you can get Live Help Software for free!

The consistency in the quality and the proficiency of the front line salesmen of a service or a product are not enough to make customers return and patronize your business for the second time. After sales customer service is a very important element not only in retaining customer satisfaction; it is also important in maintaining the customers’ trust. Live Chat is the tool which will enable your business to do just that.

Live Chat keeps you connected with your current and prospective customers. Getting your customer service line connected via Live Chat will allow your customers to access information about your product from a reliable source. If customers have further inquiries, Live Chat can help them get connected with a representative who can answer their questions. Live Chat also gives you opportunities for upselling, which will ultimately increase company revenue. Your business representative can answer questions and even assist numerous customers at the same time. You can answer immediate customer concerns in real time. Through Live Chat, your customers will know that you care.

Your Free Live Help Software will not only expose your products or services to a wider number of people, it will also strengthen your business-customer relationship.

A Service With Smile - How Live Support Software Works For Us?

In today's highly perpetual competitive markets, any dominance in sales or service you have over your business competitors can fulfill an incontestable difference in whether you acquire or lose a sale. In this innovative spinning world of computerized, touch-tone Live Support Software, the competence to chat with a live person via a website is a crucial and vital feature. Achieving such an outstanding feature for your website, especially in the case the competitor does not have it, may represent the decisive selling point that enforces a potential customer to select your business over a competitor’s.

Nowadays, Live Support chat services along with the direct sales are no longer representing the novelty they once were. These features have culminated and developed into a significant sales and support tool. In this perpetual moving society, if you are not using, nor implementing one of these Live Support Software services for your business organization, it is possible you are missing out on meaningful and valuable sales opportunities.

Probably every business organization owner spins towards the question: “How Live Support Software works for us?”

In this demanding era of increased customer expectations and requirements, lengthy delays in the e-mail communication systems are becoming unacceptable and are being avoided by the large majority of clients. Using efficient Live support chat software, you will give your customers answers to their queries on the spot in real-time, highly increasing your customers' satisfaction level. Due to their versatility and hi-technology, the large majority of Live Support Software are bringing an impressive set of benefits for every business, such as: increasing online sales, providing customer and technical support and also reducing cost operations. Nobody needs a degree in marketing to know that satisfied customers are return customers.

Online Chat Software - Enhance your interaction with customers

How are you currently interacting with your customers online? Are you engaging potential customers as they come onto your site? Do you provide any live customer help, like Online Chat Software?

Most online businesses, especially online stores, have no idea who is browsing which products at any given time. Without real time analytics that come with most online chat software, they simply can't have any insights on the potential customers that are visiting and exiting their online stores.

Yet there is an increasing need to enhance interaction with customers as relationships become more transparent on the internet. Online interaction has gone beyond email or that elusive call routing machine. Live Customer Help is the rage for big online businesses with the budget to spend, and most small businesses and even the giant ones like Walmart have a Twitter account. As usage of social media picks up, communications between shoppers and businesses are increasingly been placed out in the open on Twitter and other online assets. Long gone is the one-way corporate looking website chock full of marketing bullshit.

Having support readily available for potential customers not only enhance interaction, but also helps build trust. Adding a personal touch to your website, via live customer help or an online chat software like Zopim.com, puts a voice to an impersonal online store. Without live customer help, without an online chat software, it's almost impossible to enhance interaction with customers when they are surfing on your site, and build the trust early on.

Live Chat Software for Live Customer Support

Live Support software such as Live Chat Software is underused by online businesses, especially the online ecommerce stores.

In the online ecommerce world where a significant percentage of the purchases are made on impulse, live chat software can increase sales conversion by up to 10 times, according to research. If this is unbelievable, consider this statistic: according to Forrester Research, 2% of all shoppers leave a store without a purchase! And it's not rocket science finding out whether this is happening to your online store.

Take the average active online ecommerce store which throw out tantalizing promotions during holiday seasons (like Black Friday, Cyber Monday, Thanksgiving) to rein shoppers in. However, most ecommerce stores stop short of proactively converting these traffic into purchases. Without Live Support, customers could end up being frustrated with error messages, uncomprehensive shipping details, lack of refund policies etc, and simply head off to a competitor's website.

If your promotional campaign is truly effective at luring shoppers into making that online impulse purchase, then you need a good Live Chat Software to field these queries as they come in, in real time. Capture your leads with a good Live Support software before they leave your site, because live customer support is most critical for converting leads into actual sales.

A popular and easy to use live chat software to consider would be Zopim.com. They have a feature called Intelligent Trigger that can automatically trigger off a preset message to any customer with a particular browsing pattern you want to target. For example, if you want to send a certain promotional code to shoppers from a certain country, after they browse a particular set of products, you can do so with Zopim Live Chat. They have a 14 day free trial and also a free package for ecommerce stores with a budget.

Boost Your Affordable Sales with the Help of Livechat Software

Livechat software for your business:

Live chat is proving to be one of the best ways to boost online sales making all website promotions and processes easily accessible to online shoppers. If you are looking to increase your online business, then look no further, we provide you with everything that you require to engage and monitor your online visitors and shoppers. Whether you business is attracting low, moderate or high traffic, we have the perfect solution in our live support software solutions to give you real-time insights into your visitors and their online shopping behavior.

How are we different from others?

We aim to differ from other companies who offer Live Support Software for all your business needs. Our main aim is to help you increase your online sales at low cost per acquisition. The key to low cost per acquisition is ensuring more number of orders per hour by giving you a comparison between supply and demand which itself will maximize more number of engagements per hour. Therefore you have all the benefit of converting your sales promotions into actual sales. All our services are tailor made and offer perfect solutions to adapt and meet the changing needs of your business.


Features of Livechat software:

•           You can see who is visiting your site. This feature helps you identify chatters, visitors, the visitors’ geographic location, referral path used to arrive at your site and alerts indicating valued shoppers.


•           You can monitor behavior of visitors on your site. Our state-of-the-art monitoring technology will enable you to capture all sessions of your visitors, get a page preview, time and click through data facilities.


•           You can lead visitors to what they are looking for on your site. This feature includes page-push, invitations, chat buttons at a click, escalation to voice and integration with CRM system.


•           You can optimize your sales promotion campaigns with our campaign viewer.


•           You can customize the solution according to your business requirements, since we offer the ability to add channels, manage emails, provide knowledgebase and allow calls at a click.

Zopim.com offers some free Live Chat Support Software and @ 20% discount on some special Live Chat Software. Check out our affordable and flexible pricing packages; pay us only if you're happy with the service.